VoIP Software: Complete Traffic Management
Voice traffic pulled out by hand into an Excel sheet, with customers going from 400 to 2,000.
Software, AI & product engineering
We bring new ideas and technology into software people actually use.
Who we work with
dotenv is a software house that designs and builds custom mobile apps, web apps, portals and management systems, from the database to the UI, integrated with ERP, MES and the other systems already in use.
How we work with startups, SMEs, enterprises and the public sector.
dotenv also gave birth to Neurally, an AI company with two products: Neurally Platform (company knowledge governance) and AREA (object detection on video). Its team also works on our projects.
How we use artificial intelligence →
One of ten Technology companies in Forbes 100 Responsibility 2024 · where they saw us →
From idea to business
We build an MVP in eight weeks, with a set release date, tested by real users. At the end you get a dossier with metrics, costs and risks to assess the next phase. You decide whether to go on.
Strategy and design
Interactive prototype and user testing before development: UX problems surface while they are cheap to fix.
How we design →Voice traffic pulled out by hand into an Excel sheet, with customers going from 400 to 2,000.
Slides analysed one at a time, and images too large for the tools already in use.
No customer of the service could see the state of their own invoices, so every question became a support ticket.
Expense claims went through five separate desktop applications, one per type of expense.
Let’s talkif you have a project like these.
Simone CheccoliCEO
Emanuela AstolfoCFO
Christian AsconeCTO
Martina BiscuolaCMO
Simone LeonelloUX/UI Designer
Fabio TomasattiProject Manager
Michele BianchiFrontend & Mobile Developer
Andrea ChiericiBackend Developer
Federico SerraAI & ML Developer
Luca GarbinSenior Fullstack Developer
Niccolò StasiBackend Developer
Our podcast
Nessun Segnale is the podcast that helps companies find their way through innovation, from digital foundations to AI, through real experiences, concrete obstacles and measurable results, to build a solid technology strategy.
What do we talk about?
Custom software for the client that commissions it: internal management systems, portals for customers and suppliers, apps for field staff. One example: a self-service portal where the client’s customers follow the status of their invoices.
It depends on the scope and on the number of systems to integrate. You indicate the budget range in the contact form, and if it is out of range for the project you have in mind we say so on the first call.
Yes: computer vision on images, speech recognition to transcribe meetings, automatic classification of text and content. And we use it in the development of every project: client data only passes through dotenv’s private AI services.
Many. Those with a page of their own on the site are these: manufacturing; logistics; medical and scientific; auctions and proceedings; telco and digital services; e-commerce and marketplaces; public administration. We have also worked, among others, in pharmaceuticals, automotive, banking, food & beverage, entertainment and radio.
With a call or a video call, free of charge. Then a visit to your site, to see how you work today, and from there we write a scope split into phases, each with a date.
It happens, and we have learned it at our own expense too: when you fall in love with a project you risk moving at a different speed from the client’s, or beyond their budget. That is why every phase is decided together, on the results of the one before.
When software goes into production it is normal for something to need redoing, and we are there to do it: defects we fix at our own cost, under the legal warranty. For ongoing maintenance there is a separate, paid agreement; if you need guaranteed response times we write them into it, even while the software is under warranty.
What do you want to build?
Write to us about your idea.